Back


Step 1. Filing of the complaint

Step 1. Filing of the complaint

An employee who considers that he is the victim of psychological harassment at work may file a complaint via the Internet at any time or by telephone during the office hours of the Service des renseignements.

By Internet, the employee is guided step by step throughout the filing of the complaint.

By telephone, the employee is assisted by an information officer of the Service des renseignements.

The information officer:

  • Informs the employee of the procedure for filing a complaint with the Commission des normes, de l'équité, de la santé et de la sécurité du travail
  • Provides information on the recourses the employee may exercise
  • Assists the employee if he wishes to file his complaint online.