The staff of the Service des renseignements will answer your questions concerning the Act respecting labour standards, its regulations and the National Holiday Act. They will also provide information on the procedures that should be followed to file a complaint with the Commission des normes du travail. This service is offered Monday through Friday, from 8:00 a.m. to 5:00 p.m.
By telephone: 1 800 265-1414, 514 873-7061
By Internet: Request for information
For press relations, please contact Mr. Jean-François Pelchat, the person in charge, at 418 525-2164 or at 1 800 563-9058, extension 4749 (toll free).
The personnel of the Commission’s regional offices offer employers and employees an exclusive investigation and mediation service.
If you are not satisfied with our services and you wish to let us know, call 418 525-2161 or the following toll-free number: 1 888 708-9188.
You can also view our Statement of Services for the Public to know the Commission's commitments to its customers.