The staff of the Service des renseignements will answer your questions concerning the Act respecting labour standards, its regulations and the National Holiday Act. They will also provide information on the procedures that should be followed to file a complaint with the Commission des normes du travail. This service is offered Monday through Friday, from 8:00 a.m. to 5:00 p.m.
By telephone: 1-800-265-1414, 514-873-7061
By Internet: Request for information
For press relations, please contact Mr. Jean-François Pelchat, the person in charge, at 418-525-2164 or at 1-800-563-9058, extension 4749 (toll free).
The personnel of the Commission’s regional offices offer employers and employees an exclusive investigation and mediation service.
If you are not satisfied with our services and you wish to let us know, call 418-525-2161 or the following toll-free number: 1-888-708-9188.
You can also view our Statement of Services for the Public (PDF, 2.1 Mo) to know the Commission's commitments to its customers.