Psychological harassment

When a complaint is filed

The employee’s collaboration is essential for the processing of his complaint. He will have to provide:

  • a statement of the facts
  • e-mails, correspondence or any relevant evidence related to the events
  • a copy of his file with another agency such as the Commission des normes, de l'équité, de la santé et de la sécurité du travail, the Commission des droits de la personne et des droits de la jeunesse, where applicable
  • a copy of his medical records
  • a pay sheet to correctly identify his employer
  • an organizational chart of the enterprise (may be hand-drawn) as background information for the case.

The statement must report objective facts and not emotions. It must also specify the employee’s expectations. Containing 3 to 5 pages, it must include:

  • background information describing the type of enterprise, the work done and the performance required, the reorganization of the enterprise, the arrival of new managers, the commencement of the harassment, etc.
  • a description of the behaviours, verbal comments or gestures in question, which mentions, in particular, the places and the dates when the events occurred.

The employee will also have to provide:

  • his name, address and telephone number
  • the name, address and telephone number of his employer
  • the date when his employment began
  • a copy of his contract of employment.
Service de renseignement

You can file a complaint in two ways:

1 . On-line

2. By telephone at 1-844 838-0808

Complaint process

What happens once a complaint has been submitted to the Commission des normes, de l'équité, de la santé et de la sécurité du travail? Processing can involve six steps.

Throughout the process, interveners from the Commission des normes, de l'équité, de la santé et de la sécurité du travail will contact you to provide the appropriate explanations.

The complaint file may be closed at any step in the process. Processing time depends on the number of steps involved.